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Manage My Subscription

Why Was I Charged Again After Buying my Shaver?

When you purchase a FlexSeries® shaver, you’re automatically enrolled in the blade subscription. It keeps your blades fresh and your Lifetime Warranty active. You’ll receive a replenishment shipment every six weeks by default, but you can adjust, ski

What’s The Cutoff Time To Cancel A Subscription Order?

You can cancel or make changes to your subscription order up until 11 PM EST the night before shipment. After that, your order is locked in and ready to ship. With your Freebird account, you’re always in control. Here’s what you can do in the member

How Do I Cancel My subscription?

You’re always in control of your subscription. Here’s how to cancel in just a few clicks by visiting our self-service member portal. View the below video on the quickest way to cancel from your account:. Below are the step-by-step instructions. If yo

Can I Update My Payment Method?

Yes, you can update your payment information anytime in your self-service member portal. Please note: refunds are always issued back to the original payment method used for purchase.

When Will my Credit Card be Charged?

Your card is charged once your order is accepted. For subscriptions, recurring charges follow your original sign-up date and delivery schedule. The blade subscription defaults to every six weeks, but you can change the frequency anytime in your membe

How Do I Modify My Subscription?

Absolutely, it's easy! Through your self-service member portal, you can: Check for the latest order statusModify, add, or delete payment methodsManage your shipping & contact information, Control what is in your next shipments Skip, delay, cancel or

How Does the Blade Subscription Work?

The Blade Subscription keeps your shaver running its best and your Lifetime Warranty active. Click here to get started or manage your Blade Subscription through the member portal.

When Will My First Subscription Order Ship?

Upon joining, your subscription is set to a default schedule of every 6 weeks, with your first shipment including a fresh refill blade.You can adjust what’s included in each shipment and when it ships to fit your needs. Need to check or modify your n

Can I Change My Shipping Address for Each Subscription Delivery?

Absolutely! If you're moving or need to ship to a different address, you can update your shipping details anytime through the self-service member portal.How to update your address:. 1. Log into your account here.2. Navigate to "Manage Subscriptions".

Can I Add / Remove Products to My Upcoming Shipment?

Absolutely. From the member portal, you can easily manage your upcoming shipments:. Add products: Include items as a one-time purchase for your next shipment, or set them to ship regularly with your Blade Subscription. Remove products: Take out any i

Can I Transfer My Subscription to Another Person?

If you gave the shaving kit as a gift, you may send us the recipient's name and email address so we can update the details in your customer profile, and they may claim the account as theirs!. Otherwise, if your personal orders are in the same account

I Got A Partial Refund—Why Not Full?

We’re glad to make returns easy for you, though a small fee applies for the return label. A $7.95 fee is automatically deducted from your refund to cover return shipping and handling. This means the amount you received is your original purchase price