Shave Plan & Replenishments

How do I cancel my subscription(s)?

We’re sorry to hear that you’d like to cancel your Close Shave or Replenishment Plan. Before you cancel, we want to offer the ability to skip your next order, select a specific shipment date or adjust…

Will I be notified before I get charged for my Close Shave Plan?

Absolutely! We make sure to clearly communicate whenever you have an upcoming shipment, before you are charged or anything is processed. You should expect an email notification 3 days before your rep…

Can I modify my subscription and Close Shave Plan?

Absolutely, it's easy! Through your self-service member portal , you can: Check for the latest order status. Modify, add, or delete payment methods. Manage your shipping & contact information, . Cont…

Can I modify my Close Shave Plan delivery frequency?

Absolutely! You have the ability to skip your next order, select a specific shipment date or adjust the frequency of your plan in daily, weekly, or monthly increments. Visit your self-service member…

How do I modify or cancel my shave or replenishment plan?

It's easy! You can adjust, skip, or cancel your plan any time through your self-service membership portal. All active Close Shave Plan members are qualified for Lifetime Warranty coverage for as long…

Why was I recently charged?

It sounds like your original order included our special membership option the Close Shave Plan. This means that your original order was discounted at checkout, and every 6 weeks we deliver fresh new…

Can I add or remove other products to my upcoming shave plan shipment?

Yes, it's easy! From your self-service membership portal , you can add or remove products to an upcoming shipment from your active plan. You can add products as a one-time purchase to be included in…

When can I expect my first shipment?

Great question. Upon joining, each member is set to the default shipment schedule of every 6 weeks. You will receive one refill blade, however, at any time after purchasing you are in control of what…

What is the Lifetime Warranty from the Close Shave Plan?

You can now enjoy peace of mind with the new Lifetime Warranty. As long as you're a member, you're covered! Get a new FlexSeries shaver sent to you if anything goes wrong - for life. See terms and co…

Can I change my shipping address for each Close Shave Plan delivery?

You have control of your plan and we would hate for you to miss a package. So if you move, YES , please update your mailing address in your account & self-service member portal. To access your accoun…

How does the Close Shave Plan work?

Our Close Shave Plan is the easiest way to never run out of fresh, sharp blades as well as maintain a lifetime warranty. All active Close Shave Plan members are upgraded to a Lifetime Warranty for as…

Can I transfer my subscription to another person?

If you gave the shaving kit as a gift, you may send us the recipient's name and email address so we can update the details in your customer profile, and they may claim the account as theirs! Otherwis…