General

Is there a Customer Support Phone number?

We don’t offer live phone support, but our team is always here to help through email or social media. You can reach us at:. No matter how you reach out, we’ll make sure you’re taken care of.

How Do I Access My Account?

Managing your Freebird account is simple. Sign in here to access your account, track orders, update your membership, and explore exclusive offers. If you forgot your password, click the link under the sign in box to receive an email and reset it secu

Can You Travel With the FlexSeries?

Yes, the FlexSeries Kit is TSA-friendly and can be packed in your carry-on or checked bag. You can also store it safely in our Travel Case for added protection while traveling.

Who is Eligible for the Hero Discount and How do I Get Verified?

Verified medical professionals, nurses, hospital employees, first responders, and military service members qualify for our 15% Hero Discount. Eligibility is verified through VerifyPass:. Please note: the Hero Discount applies to your initial order on

Do You Have a Recycling Program for Used Blades?

We don’t currently offer a blade recycling program, but sustainability matters to us. Our blades are made from recyclable materials and can be safely disposed of through your household recycling.

Can I Purchase Freebird In-Store?

Yes! Freebird products are available in select retail locations across the U.S. You can easily find your nearest store using our Store Locator. Just enter your ZIP code to see where Freebird is stocked near you. A few quick notes:. Product selection

How Can I Apply to Become a Freebird Influencer or Content Creator?

We love that you want to spread the word about Freebird! If you're an influencer or content creator, we'd love to hear from you. To get in touch with our team, email us at [email protected]. Your email must include a (1) portfolio link and (2) a

How Do I Update my Email Address on my Account?

Just email us at [email protected] and our team will update it for you.

Can I Buy Blades Without a Subscription?

Yes! You can always purchase blades as a one-time order if you’d like. But most of our customers choose a subscription because it comes with extra perks:. Why Subscribe?. Ready to shop?.