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My FlexSeries stopped working. What should I do?

You can do quick troubleshooting to see if it is the device or potentially the blade that's causing the issue. You can remove the 5-blade attachment and try to run the machine without that specific a…

Freebird
Updated by Freebird

You can do quick troubleshooting to see if it is the device or potentially the blade that's causing the issue. You can remove the 5-blade attachment and try to run the machine without that specific attachment. If there is an issue with the blade, it will mimic signs of a faulty battery. 

If your shaver no longer turns on, will not charge, or will not work with any of the attachments included, you have a faulty device.

Once you’ve identified the part that has issues, please email us at hello@myfreebird.com. We’ll be happy to assist you!

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How do I initiate a warranty claim?

I just received my FlexSeries, and it's not working. What's my next step?

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