My FlexSeries stopped working. What should I do?

Updated by Freebird

You can do quick troubleshooting to see if it is the device or potentially the blade that's causing the issue. You can remove the 5-blade attachment and try to run the machine without that specific attachment. If there is an issue with the blade, it will mimic signs of a faulty battery. 

If your shaver no longer turns on, will not charge, or will not work with any of the attachments included, you have a faulty device.

Once you’ve identified the part that has issues, please email us at We’ll be happy to assist you!

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