Warranty

What is the warranty on the FlexSeries?

Warranty Policy Active Close Shave Plan Members: Lifetime Warranty for Accessories We offer Lifetime warranties on the following accessories for active Close Shave Plan Members: • Precision Clipper &…

How do I initiate a warranty claim?

We make it easy to get a replacement, and we are sorry to hear you're having trouble with your products! To get started with a warranty claim, please send an email or message us on our Contact Us pag…

My FlexSeries stopped working. What should I do?

You can do quick troubleshooting to see if it is the device or potentially the blade that's causing the issue. You can remove the 5-blade attachment and try to run the machine without that specific a…

I just received my FlexSeries, and it's not working. What's my next step?

We are sorry to hear your new shaver won't work. When using it for the first time, please charge the FlexSeries device for at least an hour, and you'll notice that the indicator light will turn on. O…