If you’re not completely satisfied with your purchase, we’re here to help. You can request a return by reaching out to our customer care team through our contact form. Once approved, we’ll provide the address of our warehouse so you can mail it back
We want you to love your Freebird products, so we offer returns within 30 days of receiving your order. There are a few specific requirements depending on the product:FlexSeries Kits & Shaving Kit Bundles- Return within 30 days of receiving your orde
We stand behind every Freebird product and want you to feel confident in your shave. If you ever have trouble, we’ll work with you to make it right. Warranty Coverage. FlexSeries device: Covered as long as you have an active blade subscription member
Refunds are issued within 7–10 business days after we receive your return. The exact timing depends on your bank or payment provider. We’ll send you a confirmation email as soon as your refund has been processed.
Email us at [email protected]. Our team will confirm your details and ship a replacement if eligible. What’s Not Covered
If you received Freebird as a gift, the best first step is to reach out to our team so we can walk you through your options. To help us look up the order, you may need the purchaser’s information (like the email address they used). Please note: we ca