Orders are processed in 1–3 business days. Once shipped, delivery within the U.S. typically takes 2–7 business days, depending on the shipping method you select at checkout. You’ll receive a tracking email once your order is on the way.
Sometimes carriers mark a package as delivered a little early. First, check around your home and with neighbors or building staff. If you still don’t have it within 24 hours, reach out to us at [email protected] and we’ll help track it down.
Our team works quickly to prepare and ship your order as fast as possible. Once your order has been shipped and assigned a tracking number, we’re unable to make any changes to the delivery address. If you notice an issue with your shipping address be
After placing your order, you’ll receive a shipment confirmation email with your tracking number within 1 to 3 business days. If you don’t see it, check your promotions or spam folder, it may have landed there by mistake. If it’s been more than 5 bus
Yes! Freebird proudly ships to most APO/FPO addresses. However, some orders may be limited to shipments under 1 lb. Tip: The FlexSeries Kit weighs just under 1 lb, so if you’re having trouble checking out with a larger bundle, try adjusting your cart
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All Freebird orders are carefully packaged and shipped from our warehouse partner in Kentucky. We take great care to ensure your products arrive quickly and safely.
We partner with trusted carriers like USPS, DHL, and UPS to ensure your Freebird products are delivered safely and on time. Our shipping partners work hard to provide a smooth, reliable delivery experience so you can enjoy your products without delay